Help
Pools and cycles
A pool is the group; a cycle is one run of it, typically around 25 draws. A cycle plays one lottery, Lotto Max or Lotto 6/49. The next cycle can use the other. From Pools, the Organizer creates a pool, records its ticket, and invites members. When a cycle ends, the Organizer starts the next one from the same pool instead of rebuilding it. LuckyDuck doesn't send the invitations: the Organizer picks who to invite again and shares each person's own link, and nobody is in the new cycle until they agree again.
Inviting members
From a pool, add each person by name. LuckyDuck creates a private link for each one, and you send it however you already message them. Nobody is added to the pool until they open it and agree to that cycle’s terms. Members don’t need a LuckyDuck account to join and agree; the link is enough. Results reach them by email if they opt in. A free account gives them signed-in access to their pool, tickets and results.
Member status
A member can be invited (link created, not yet agreed), joined (agreed to the cycle), or no longer in the pool, either because they withdrew themselves or because the Organizer removed them. Their status is always visible to the Organizer, never left ambiguous.
Contributions
The Organizer marks each member’s contribution as paid or not yet paid. LuckyDuck tracks and shows this status to the Organizer; it doesn’t collect the money itself. What each member contributes to the actual ticket is arranged between them and the Organizer, the way it always was.
Recording the ticket
The Organizer records the pool’s ticket once for the cycle: the game, numbers, and the draws it covers. Before each draw, LuckyDuck automatically saves a timestamped record of the numbers and who is in the pool. The ticket can be corrected only until a draw it covers has been checked.
What the results mean
Every checked draw lands in exactly one of three states, shown with the same badge wherever a result appears:
Your numbers match a prize pattern. Confirm with the official result before you celebrate.
Two official results agree there was nothing to claim on the main draw.
LuckyDuck keeps checking and won't call this a loss until two official results agree.
Possible wins
A possible win means your numbers match a prize pattern; LuckyDuck flags it and notifies the pool’s members who have notifications on. Then:
- Check the physical ticket.
- Confirm the official result.
- Claim through the lottery operator’s own process.
LuckyDuck doesn’t decide who owns the prize or handle a claim.
Notifications
LuckyDuck emails you when a pool you’re in gets a result, if you’ve opted in, and members with a LuckyDuck account can also turn on push notifications. You can turn either channel on or off from Settings; members who joined by link can manage their preferences or unsubscribe from the link in any email they receive.
Pool history and past draws
Every completed cycle stays in the pool’s history, so anyone in the pool can look back at what happened. Separately, LuckyDuck keeps the full archive of past Lotto Max and Lotto 6/49 draws, which signed-in users can browse, whether or not they were in a pool for them.
Tracking your own tickets
You can also track tickets on your own, outside of any pool, the same way you always could. From Tickets, add one with its game, numbers, and the draws it covers, and LuckyDuck checks it automatically.
If the Organizer leaves
A group is closed, not erased. If the Organizer deletes their account, the group’s tickets, ticket photos, payment instructions, invite links, messages and members’ email addresses are removed, and the group is cut off from every member’s account. The record of who agreed to the terms, and any roster the Organizer set, stays. See the Privacy Policy for exactly what stays.
Pricing
Free for pools of 1 to 4 people, the Organizer included. $1 per person from 5, plus applicable tax on that fee only. Members pay their Organizer directly and never pay LuckyDuck. See the full breakdown on the Pricing page.
Privacy and terms
LuckyDuck only uses your information to run the pool and notify you. See the Terms of Service and Privacy Policy for the details.
Can’t find our emails?
Check your junk folder and mark LuckyDuck as Not spam. See how to find LuckyDuck emails.
Still need help?
If this didn’t cover it, send us a message and we’ll get back to you.